At Sanderga, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect when you visit our website, place an order, or communicate with us, and how that information is handled.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide you with the best shopping experience, we may collect certain types of information when you interact with our website.

Personal Information

When you place an order or contact us, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information required to complete your purchase

Website Usage Information

We may also automatically collect certain technical information, including:

• Pages you visit
• Products you browse
• Device and browser information
• IP address
• Website activity and browsing behavior

This information helps us improve the performance and functionality of our website.

2. How We Use Your Information

The information we collect is used to operate our business and provide a better shopping experience. This includes:

• Processing and delivering your orders
• Communicating order updates and shipping information
• Responding to customer service inquiries
• Improving our website, products, and services
• Preventing fraudulent activity and maintaining website security
• Meeting legal and regulatory obligations when required

We only use your information for legitimate business purposes and never sell your personal data.

3. Payment Security

Your payment security is extremely important to us.

All payment transactions are processed through secure, encrypted payment providers using SSL (Secure Socket Layer) technology.

For your protection, Sanderga does not store your complete payment card information on our servers.

4. How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Access to customer information is limited to authorized personnel who require it to perform their job responsibilities.

While no online system can guarantee absolute security, we continuously work to maintain a safe shopping environment.

5. Cookies and Similar Technologies

Like most online stores, Sanderga uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Personalize content and shopping experiences

Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain website features.

6. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

However, we may share limited information with trusted third-party service providers when necessary to:

• Process payments
• Deliver orders
• Provide customer support
• Operate and maintain our website
• Detect fraud and improve security

These service providers are only permitted to use your information for the services they perform on our behalf and are required to keep your data confidential.

We may also disclose information if required by law or when necessary to protect our legal rights, customers, or business.

7. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it promptly.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Correct inaccurate or outdated information
• Request deletion of your personal data where legally permitted

To submit a privacy-related request, please contact us using the information provided below.

9. Third-Party Websites

Our website may contain links to websites operated by third parties.

Once you leave Sanderga, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external websites before providing personal information.

10. Changes to This Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be published on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how your information is protected.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, our support team is happy to assist you.

Sanderga Customer Support

Email: service@sanderga.shop

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

Thank you for choosing Sanderga. We appreciate your trust and remain committed to protecting your privacy while providing a secure and enjoyable shopping experience.