Payment Policy

Payment Policy

At Sanderga, we believe shopping should be simple, secure, and hassle-free. To make your experience as convenient as possible, we currently offer Cash on Delivery (COD) as our primary payment method.

Please read the information below to understand how payments are handled.

1. Accepted Payment Method

Cash on Delivery (COD)

Sanderga currently accepts payment through Cash on Delivery (COD).

With this payment option, you pay for your order only when it is delivered to your shipping address. No advance payment is required when placing your order.

Please have the exact payment amount available whenever possible to help ensure a smooth delivery process.

2. Order Confirmation

After placing your order, you will receive an order confirmation by email.

In some cases, our customer support team may contact you to verify your order before it is processed. Orders that cannot be verified may be delayed or canceled for security purposes.

3. Payment at Delivery

Payment must be made directly to the delivery representative at the time your package is delivered.

If payment cannot be collected upon delivery, the order may be returned, canceled, or considered unsuccessful.

4. Failed or Refused Deliveries

Orders may not be completed if:

  • The customer refuses to accept the package without a valid reason.

  • The delivery address is incorrect or incomplete.

  • The customer cannot be reached during the delivery process.

  • Payment is not available when the order arrives.

Repeated unsuccessful deliveries or refused COD orders may result in restrictions on future Cash on Delivery purchases.

5. Order Changes and Cancellations

If you need to modify or cancel your order, please contact our customer support team as soon as possible.

Orders can generally be canceled within 24 hours of placement. Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.

6. Pricing

All product prices displayed on the Sanderga website are shown in U.S. Dollars (USD) unless otherwise stated.

Any applicable charges will be clearly displayed during checkout before you confirm your order.

7. Payment Security

Although Sanderga currently operates using Cash on Delivery, we take the security of your personal information seriously.

Your personal details are handled in accordance with our Privacy Policy and are used only for order processing, delivery, and customer support.

8. Need Assistance?

If you have any questions about placing an order, Cash on Delivery, or payment-related concerns, our customer support team is happy to help.

Email: service@sanderga.shop

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

9. Disclaimer

Sanderga reserves the right to cancel or refuse any order that cannot be verified, contains inaccurate information, or appears to involve fraudulent activity.

We are not responsible for delivery delays or unsuccessful orders resulting from incorrect customer information, unavailable recipients, or failure to provide payment at the time of delivery.

Thank you for shopping with Sanderga. We appreciate your trust and are committed to providing a safe, reliable, and convenient shopping experience.